1. Introduction
MoonWolf Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our AI-driven tools and marketing platforms.
MoonWolf Group operates multiple divisions, including:
MoonWolf Media – Social Media Management and Digital Marketing
MoonWolf Automations – AI-Driven Workflows and CRM Systems
MoonWolf Design – Website Design and Development
MCPS – Payment Processing and Merchant Solutions
We comply with all applicable U.S. and international privacy laws, including CCPA, GDPR, CAN-SPAM, and, where relevant, HIPAA.
2. Information We Collect
We may collect the following categories of information depending on how you interact with our services:
A. Personal Information
Name, email address, phone number, and business details
Billing and payment information (processed securely through trusted third-party processors)
Account credentials or preferences when registering for services
B. Usage and Technical Data
IP address, browser type, operating system, device identifiers
Website navigation activity, referral sources, and session analytics
Cookies and tracking pixels for analytics, personalization, and advertising
C. AI-Generated and Processed Data
Chat interactions or form submissions processed through AI automation systems
Predictive insights and analytics generated by machine-learning tools
CRM automations or marketing campaigns that utilize AI for segmentation and personalization
Note: We do not use AI systems to make autonomous decisions that produce legal or significant effects without human review.
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
Delivering and improving our marketing, web, and payment services
Responding to inquiries and providing customer support
Processing transactions and managing client accounts
Developing, training, and maintaining AI automation systems
Personalizing your user experience through analytics and automation
Ensuring compliance with laws, regulations, and contractual obligations
4. AI Transparency & Ethical Use
MoonWolf Group leverages AI-driven automations to enhance efficiency and improve user experience. We are committed to transparent and ethical AI practices.
Our AI systems:
Are used to streamline workflows, analyze campaign performance, and deliver insights.
Operate under human oversight — final decisions always rest with our team.
Process anonymized or aggregated data whenever possible.
Are routinely reviewed for accuracy, bias, and security.
You may opt out of AI-based personalization or automated communications at any time by contacting us.
5. HIPAA Compliance (Conditional)
While MoonWolf Group is not a healthcare provider and does not directly collect medical records or patient information, some clients (such as home healthcare or wellness organizations) may involve Protected Health Information (PHI) under HIPAA.
When such services are provided under a Business Associate Agreement (BAA):
We act as a Business Associate and follow all applicable HIPAA Security and Privacy Rules.
All PHI is encrypted in transit and at rest, with restricted access controls.
Employees and AI systems are trained and monitored to ensure HIPAA compliance.
PHI is never sold, shared, or used for marketing without explicit authorization.
6. Data Retention & Security
We retain your information only as long as necessary to fulfill contractual, legal, or operational requirements.
MoonWolf Group uses advanced security protocols, including:
SSL/TLS encryption for data transmission
Multi-factor authentication for internal systems
Regular security audits and penetration testing
Segregation of data across AI and CRM environments
If a data breach occurs, we will notify affected individuals and authorities as required by law.
7. Information Sharing & Disclosure
We may share limited information with:
Service Providers & Partners: trusted third parties (hosting, analytics, payment processors, CRM tools, AI providers) under confidentiality agreements.
Legal or Regulatory Requests: when required by law, court order, or government inquiry.
Business Transfers: in the event of a merger, acquisition, or restructuring, data may be transferred as part of assets.
We do not sell or rent your personal data.
8. Your Rights and Choices
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Opt out of marketing or AI-based personalization.
Request data portability.
Withdraw consent at any time.
To exercise these rights, contact us at:
We will respond to verified requests within legally required timelines.
9. Cookies and Tracking Technologies
MoonWolf Group uses cookies, pixels, and similar technologies to enhance functionality and performance. You may control cookie settings via your browser. Disabling cookies may limit certain website features.
10. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us immediately.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in laws or services. The “Last Updated” date above indicates the latest revision. Substantive changes will be communicated via website notice or email.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
MoonWolf Group – Privacy Office
www.moonwolfgroup.com
(570)884-5345
333 S. Market St., Suite B, Selinsgrove, PA 17870